"First I wanted to tell you how much I admire the work you’re doing. From the design work you produce, to the types of clients you are working with, I think you guys, more than any other agency I have come across, are setting the benchmark. So for what it’s worth, congratulations."
— Fan at fly by night based in New Zealand. (Received via email earlier today.) Not sure we’ve ever received such a sweet email. People, we’re always happy to hear from you! Email us at firstname.lastname@example.org
"Comedy routines are developed over lifetimes. Movie scripts are crafted over years. But a compelling message to woo consumers into a buying frenzy… Yeah, we’re gonna need that by three o’clock."
— Lewis Black, in his campaign for the ADC Awards.
"We are what we repeatedly do. Excellence, therefore, is not an act but a habit."